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Home >   Course Catalog >   Workplace Dynamics: Active Listening  

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Workplace Dynamics: Active Listening Training Course

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Active listening is a critical life skill that we use every day in our communication with others. It’s also an especially crucial skill to have in the workplace.

26 minutes   |   SKU: AT059    |    Language(s): EN / ES / FR    |    Produced 2023

SKU:

AT059

Language(s):

EN / ES / FR

Updated:

2023

Length

26 minutes

Training Objectives

Understand active listening as a workplace dynamic.
Explore an active listening framework.
Address common barriers to active listening.
Learn techniques to support active listening in the workplace.
Understand active listening in sales and customer service.

Course Overview

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